MJ J.

I was initially frustrated with my experience because my order wasn't shipping, so I called customer service and asked about my order status and was then informed that my order couldn't be shipped until I verified my information, address, etc. Doesn't make much sense to me that I was not informed of the situation before I even called. I feel as though I should've been contacted by email or phone in regards to the situation. However, when I called the lady I spoke to was very helpful and got the situation figured out for me.