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Mist S.

Seattle, United States

Contributor Level

Total Points
81

1 Review by Mist

  • Home Depot

3/15/24

HomeDepot Seattle/Bellevue is very poor in customer service and Delivery. Each year that past several years I have ordered a big order of yard supply products. *Homedepot changed the delivery service company that they use and now instead of delivering on one flat truck load they want to delivery with two box trucks and charge for the delivery twice. The thing is they are calling from the Bellevue location and do not know anything about Seattle. At the end of the day - They are trying to do a money grab. The homedepot delivery Route Manager simply does not care about customers or customer service. O.K. - - maybe Lowes deserves my business instead.

Tip for consumers:
At the customer service level -- 800 number - they seem to try - At the store level and regional level in Seattle /Bellevue -- they are a Joke !!

Products used:
ordered only products that would be delivered by non "homedepot" Representatives

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