Misha G.

I ordered nail supplies on 2/17/17 and paid additional for it to be expedited within 5-8 DAYS and the ability to track your order. The order was split in 3. One can't be found. The other two shows Hong Kong since 2/21/17 it is now 3/23/17. I am constantly opening trouble tickets they close them all stating they are duplicates, but with no valuable resolution. The last response says if no package after 3/21/17 they will fully refund me. Well it has come and gone and their response is it will be here by 10/4/17. I believe this company is a scam. Please don't order from them.

They responded back saying false review. I cant add screenshots but i can copy n paste.
Date 2017-03-03 12:17:54
Subject Package Not Received

Additional Information

I paid to have my order expedited. It has been well over 5-8 days. Please refund me back my shipping cost. I still have not received my orders.
From Customer Service
Date 2017-03-23 07:26:00
Subject Package Not Received

Additional Information

Dear Customer, We apologize for your waiting time and truly understand your feelings. Courier company confirms the packageы will be delivered to you any day by 10.04.2017. We have requested courier company to prioritize your shipment and would really appreciate your patience for it. Thank you for your understanding and cooperation. Please feel free to contact us if you would have any further questions. Sincerely, Tatevik LightInTheBox Customer Service

This has been going on since 02-17-2017. I want my money back! A full refund including that fraudulent expedited shipping charge.