This company it's a scam, we purchased tickets to go to Harry Styles in Mexico. I paid 17,650 Mexican pesos for two tickets. Viagogo waits a week prior to the event to send the tickets. We flew from Colorado to Mexico City and the day of the concert, the entrance person tells me that those are general entrance and she worth 1007 Mexican pesos.
I was scammed 15,650 Mexican pesos. Viagogo doesn't respond to my emails. Do not buy anything from them!