Sears Warranty Honolulu does not fix your appliances in a timely fashion; they are inefficient; and sometimes they don't even show up. Despite three (3) Sears appointments (you have to pay for each one btw), our refrigerator remains broken after a month. Today they missed appointment #3 and did not send any updates at all about delays. They are unprofessional and disorganized. Don't work with them unless you want to lose hundreds of dollars in monthly payments.