Good first: - Fast buying option with no waiting for your turn. - Good and easy Seat selection- Nice and quick Customer Support Respond.
Bad: I was charged $125 fees for $400 Ticket. They buy Tickets from Ticketmaster, if I knew that I would go and buy direct from Ticketmaster myself to avoid fees. - You don't get ticket until 24/h before the event.
Hi Mire,
Truly sorry for any frustration regarding selling fees. Please note, selling fee's are included in ticket prices all across the Live Entertainment Industry. However, some companies include the pricing in their price without showing it upfront. Here at SeatGeek, we pride ourselves with being super transparent, which is why we have the option on the order page to look at prices with or without fees.
We're glad that you were able to enjoy your game. We tried reaching out to you directly back in March, but didn't receive a response. If you have any questions at all, please feel free to reach out to us at hi@seatgeek.com.
Stay Safe,
CX Team at SeatGeek