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I purchased over $250 of clothes from this online store, as the pictures look very nice. The product received were very cheap material and completely different from their pictures. Worst dress I have ever seen. I was on vacation when order was received and it passed their return time limit of 15 days, they would not approve return (I initiated return request around 30 days after order)
This is completely a scam business. They set the return limit very short and set a trap for their customers
Let me speculate how this business runs:
1. Hire some to find very nice fashion pictures online
2. Buy cheap material and copy clothes design from the picture, but at a terrible quality
3. Hire a person who can type and respond in English to Naïve English speaking customers
4. Hire a person to create accounts and leave a few excellent reviews on various sites and skew the review score
Everything is based on cheating for this business
Minxi G.'s review of PopJulia earned 5 Very Helpful votes
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I returned shoes that were the incorrect size due to their size conversion chart. They never paid...
Purchase (except swimsuits) can be returned/exchanged within 15 days from the delivered date. You can submit a return request online and we will email a return label for you. You can check the return policy here: https://www.popjulia.com/help/returns-and-exchanges
Sorry that your order has exceeded the 15 days return window and we cannot authorize return. You can contact us earlier next time.
If you run into any issue, please do not hesitate to contact us at support@popjulia.com