Minati S.

Order No. *******

1. It is my first time ever selling tickets on stubhub. I could not make it to Hamilton for the dates I had the tickets and attempted to sell on stubhub - $700 for a pair
2. I updated all the details of the tickets as accurately as I could - there was an usability issue with their site, which I will get to in a bit.
3. I received an email a few days later that the tickets had been sold and to mail the tickets within 48 hrs else I would be charged a hefty penalty. I went out of my way on a weekend to make sure the tickets get mailed via UPS
4. The next day I get notified that the sale has been cancelled due to 'wrong sale' and I had been charged a hefty amount of $538 without any explanation
5. I panic and call the CS trying to figure out why I was charged, since the ticket number matched exactly with the original tickets in hand and they responded saying the tickets mentioned partial view on the face and I didn't mention the same before selling. It took me 10 mins to walk with the CS over the phone to 'learn' how to tick this check box hidden in the pop-up window for partial view.
6. It has been over 10 days since this incident, and I have not been returned my original tickets or paid for them and I have been charged an extra $538 - apparently to provide buyer with new tickets.