miki m.

OMG! So get this... I ordered a few items from this site a few weeks ago (not knowing how troublesome it would be), and apparently my package is and Has been held in Customs. Who knew? No one notified me about it! Until I get this urgent email, "Shipping Emergency" from 'fashion4us' saying that DHL has been trying to contact Me and that I need to "hurry up" and pick up my package... And if the package gets sent back, 'fashion4us' is not held responsible. Watda?! Uhhhhhh... So I call DHL and they said they have actually been trying to get a hold of THEM! For the package to be released from Customs, 'fashion4us' just needs to answer a few questions regarding the items they are shipping. And these aren't tough questions by all means, they're just questions like how many items, what they are and fabric. How difficult can that be?! GAH! If they can email me (with the fake urgency on my part), why can't they email DHL with the information that is needed?! Now I'm wondering if I'll EVER get my package... And for them, 'fashion4us', to say they are not held responsible if the package gets sent back to them when they've already billed me, UM YES, I believe it is! And if it Does get sent back, shouldn't I get a refund or shouldn't they AT LEAST try to re-send it back to me?! >.< wow, does it really have to be THIS difficult?!... I will write up a follow-up comment, but for now, I AM NOT HAPPY!