Ordered 33 laptops, checked stock on the phone with a rep before placing the order to confirm all are available. Once we received shipment, we were 8 laptops short. Checking with customer service they say 8 are on back order. No notification, no response to my emails for over a week. When ask to process a return and refund for the 8 on back order, I have to call another number to probably be given the run around. I've worked with several resellers but this is the worst customer service. Would recommend you shop elsewhere even if you have to pay more.