Mike W.

I had a terrible experience with make mymaketrip!

We booked a taxi from Delhi to Agra, with a pick up at 4am to make the sunrise at the Taj Mahal. The driver turned up but told us he was very tired as he had been working long hours and we could not sleep in the car as it would make him sleepy.

Makemytrip should not send drivers, who are tired, to take passengers on a 10 hour round trip - this is very dangerous. Therefore, I asked the driver to take us back to the hotel 10 minutes after we had left. For another 15 minutes he refused to take us back - this was quite scary for my wife, sister and myself. I had to call my hotel to tell him to take us back.

I then had to book a car from hotel last minute, which of course was very expensive. We missed the sunrise.

Makemytrip now refuse to issue a refund.

AVOID THIS COMPANY AT ALL COSTS.