Bought this for a 2020 Volvo XC90. Install took about two hours (I had never removed body panels before this project). Written instructions are fair, but the install video is fantastic. I did NOT have to trim the heat shield on my vehicle. Instructions don't tell you how wide to cut the opening in the bottom of the bumper fascia. I cut 4 inches (centered), which was perfect for the receiver (roughly 3-3/4 inches). The only challenge was tightening the new bolts--it's impossible to get a torque wrench on the heads because of Volvo's bumper design.