Bought 52 video players from Sony, 7 were to be dvd players the rest blu ray players, I got 30 dvd players, they said to bad for me, should have checked boxes at their warehouse. I thought they were honest?, How do we know you did not switch them out? Ya i have 30 sony dvd players kicking around the house. Many blu ray player boxes had dvd players in them?
When picking up merchandise from our warehouse, to avoid shipping fees, all merchandise needs to be checked before leaving our property in order to file a dispute. When merchandise is shipped, we give buyers 2 days to check all the merchandise to file a dispute. We're sorry to hear the merchandise you received did not match the seller manifest. Since these auctions are assembled by the seller, we rely heavily on the manifests when listed online. Please feel free to give us a call at (800) 498-1909 and ask for our disputes team as they may be able to work with you on this recent transaction.