Mike S.

I originally ordered a golf bag from StadiumAllstar and after a week's period of time my funds finally transferred and I thought the bag would soon be on its way. 2 days after this, I still hadn't received any shipping information and my order remained in "processing" status. I went to Google and saw some of the reviews here that customers had previously posted and I became worried that I had been taken. I immediately emailed SA and also tried calling their listed number, however, it turned out to be a private number for someone in Kansas. I would have liked to talk to someone in person to discuss the situation but I couldn't even reach them. They did respond to my emails and I expressed dissatisfaction with how things were proceeding and that I wanted to cancel the order. They responded that they would happily cancel the order and reimburse me for what I paid. I was reluctant to believe it but 2 days later to their credit and decency they returned the funds to my bank account no questions asked. I haven't purchased many items online, but perhaps I could have been more patient being as the shipping was free. In any event, while not having the best experience with Stadium Allstar, at least they did the right thing and returned my money.