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Mike S.

Contributor Level

Total Points
85

1 Review by Mike

  • Beckett Media

9/24/15

I specifically opted out for auto renew and now Ive been charged more then the one month I wanted. Havent logged in at all to the service in the time I was over charged. I sent them an email and I get...

"Thank you for your email. We apologize for the inconvenience caused to you.

We request you to please help us with the reason for cancellation of subscription. If there is any problem you are facing with your subscription we will definitely get that fix for you.

However as per your request we have cancelled the auto renewal for your subscription.

So going forward your subscription will not get renewed automatically and your subscription is good till 09/23/2015.

If you want to renew it further you can always call on our toll free no. *******325 or you can renew it by going on our website www.beckett.com.

Any feedback you have for Beckett will be appreciated. Feel free to write an email or call us on the toll free number mentioned below."

So I responded...

"Hi thank you for looking into it. However, I only intended to use the service for one month and removed auto payment but payments still went through. I would like to be refunded for any payments after the initial payment as I did not log in once after the first month and I never intended to because I assumed that auto payment was removed and the subscription had expired."

They give me the final...

"Thank you for your email. We apologize for the inconvenience caused to you.

We would like to inform you these Online Price Guide are non-refundable as per the terms.

Feel Free to write us email or call us on our toll free number mentioned below.

Regards
Ivy Smith
Customer Service Team
Beckett Collectibles, Inc
*******325 Option 1"

Now, I call my credit card company as clearly they are doing this, what seems like a scam, on other people.
If this happens to you, call your credit card company! Dont let them steal your money.

Tip for consumers:
Watch you credit card because they will put auto renew without telling you even if you opt out. They will then tell you that you can not get a refund.

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Mike Has Earned 5 Votes

Mike S.'s review of Beckett Media earned 5 Very Helpful votes

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