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Mike R.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Health

Member since February 2020

  • Review

    1

  • First Reviews

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1 Review by Mike

2/13/20
Be aware of Youfit company, they are money hungry and horrible corprate! Plus 60% of there machines consistently broken!!!!!
I went to sign for a free session and the trainer end up convincing me to sign up with him FOR ONE MONTH that was the agreement only one month to get a good diet plan together , I did ask him if I can cancel anytime he said yes! And I asked a second question, are you going to charge this card ever again in the future and he said no!
Got my first session and I didn't like it I went back to cancel and refund my $200 initial payment and for my surprise they refused to do so, front desk employee told me that I can only cancel training sessions within 3 days from signing up even though I got my first session 5 days later and it didn't end here she continued that even if I cancel today I will still be responsible for the next 3 month of payment! Imagine paying for a service that you hate!!! And imagine being lied to and locked in a contract without being disclosed this information in it and give you a piece of paper to sign with the smallest font ever No human eye can see to read this fine details, Youfit have lost me as a paying customer for 8 years just to scam me of $450 .. how stupid Bussiness move that is!
Location managers are useless all they can say there is nothing we can do and corprate have no phone number ( can you believe that ) no phone number only email and I sent them multiple email about the deceiving fraud that trainer did with no response back from them, stay away go find you another gym they also cost $10 a month and 100 times better and cleaner

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