Mike R.

Rented a villa in Spain for 2 weeks for our first family holiday abroad for 7 years. The villa was in awful state of repair with live wires hanging out of the wall, dirty, unhelpful and unapproachable managers looking after the property. No TV for 3 days meaning we had to stay out in the evening to keep kids amused. Reported to the company once back along with photographic evidence and full statement. Then have spent the last 3 weeks getting no where. Now reported it to my credit card company who are now going to get my full money back. This company like many holiday villa companies are only interested in your money with rude staff and no checks carried out on the property. An absolute shame and will be taking it further within the next few weeks.