Mike N.

I signed up with Home Advisor because I was cold-called by a sales person from the company. It sounded like a good idea if my business ever slowed down. I thought I could turn it on when I needed it, but their app only allows you to "pause" the service for two days and then it automatically turns on, meaning I get charged for leads that I don't need and I'm not ready for.

Searching for my business online now shows me under home advisor with "unlicensed contractor" in the title of my business. I'm a handyman and don't need a contractor's license for the work I do. This is obviously poor advertisement.

I've called multiple times to have my listing removed and they keep telling me it will be removed, yet it still shows up on their website and google searches for my business/

Before I realized that this was not a service I was interested in, I had already passed their pathetic 3 day cancellation window. They took my hard-earned money and gave me nothing of value in return. I could not be more disappointed. I can't imagine ever treating my own customers this way.

I would not recommend this service to anyone, especially a small business. Grow your business organically. Doing good work will keep you busy through referrals. You don't need this.