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I purchased this tool to create and build short url's that I could manage internally, vs. other third parties doing it for me. After signing up, had to updgrade to get to the tools I wanted to try. After attempting to create custom urls, it was confusing...so i tried to contact customer support. Only auto-text / self-help style training. Their live chat is just a robot spitting out the same information. No live customer support. After getting frustrated, i deleted the account, and then messaged for a refund. Of course they don't offer it. I only signed up a couple days ago, and have not used the only link i attempted to create. This is HORRIBLE customer service. Don't try it unless you are 100% confident you can use it to your benefit. And DO NOT EXPECT Live Customer Service or a Refund. Whatever you buy, you buy.
Tip for consumers:
Terrible customer service, because there IS NO customer service. Only robots.
Products used:
only one service option
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