Mike M.

I purchased MGP caliper covers for my 2020 Mustang Ecoboost Premium. Despite the site confirming that they'd fit my car, they didn't. I returned them and decided to give AM a second chance. I spoke with a salesman who told me that the reason they didn't fit was because since my car was a Premium, I needed to order the Performance brake covers. This sounded suspect to me but the salesman assured me condescendingly that he knew what he was talking about. I took his word for it and once we hung up, I did some research. I went onto MGP's website and saw photos of standard versus performance calipers. Mine were definitely standard and not performance. So I called up again and this time ordered another set of standard covers. I was on the phone for 40 minutes because the new salesman has no idea what he was doing. Finally, he placed the order for me (I had to pay another $250). I checked my email a few hours later and saw that he ordered me the GT covers instead of the Ecoboost. Wow. So I called again and tried getting that order canceled and having the standard ones sent to me. I was told that they couldn't cancel the order and that I'd have to spend another $250 (a third time for those keeping track) to get the standard ones sent to me. I am going to return the original and GT orders and hopefully I get refunded. Because they wanted to essentially make me pay $750 for one set of calipers and jump through hoops to get back the $500, I refused to buy from them and will not buy from this company ever again. I found the exact same covers on Amazon for $20 cheaper.