I had their service and in the beginning it worked great. The longer I stayed with them the more money they wanted to fix your computer. What really took the cake, was this last week, I was online with them while they were fixing a problem and the computer rebooted itself. When it came back on, I was locked out from them and even though I had internet signal I couldn't get online no way no how. I called my telephone service and they looked at and referred me to their online specialist for dealing with internet problems. They tried to open up my computer to get online and couldn't do it. The next morning I went to a friends to download programs on my external hard drive and take it back to my house. It took 1hr 40 minutes to knock down the virus enough for me to let them take over my computer online. They were still at when I left for work after trying to fix Iyogi's mess 0ver 5 hrs later. Iyoji even installed a back door so they could get into my computer without me knowing they were on it. Needless to say, I had all their stuff taken out and reloaded my AVG. They uploaded a virus/malware/spyware/cookie that was imbedded in everything and all my operating systems. All Iyoji does is create problems then charge you to fix their mess ups. I am very dissatisfied with their service and warn everyone to stay as far away from them as they can. They will take all your money if you let them. I would like to find someone how is willing to file a CLASS ACTION LAWSUIT against them and get good honest folks money back that they charged them. I am hopeful that I can find just such a person. Please for the love of God stay away from Iyjgi. They are nothing but crooks.