I don't know who's running a certain department over there but they try to talk to you like you're a bot but they got the wrong one because I'm going for it. They screw up on their end and when you try to call in to see what's going on, they tell you not to call them, cut you off when you're talking, and then hang up on you. The mfs behind the phone doing that $#*! needs to be fired because I promise you I have no problem cursing all of them tf out.