mike h.

Bought boots from a merchant in brisbane australia (victoria is her name and is just as stupid as etsy customer service people) boots were not described properlyand could not wear them. Return was ok, except they want me to pay for shipping, which would have cost me 70 dollars to return 114 dollar boots. 6 weeks I dealt with the merchant and etsy. They never once said anything about my complaints about the return costs. This victoria just kept raving on about how no one has ever had a problem with her merchandise. Etsy also ignored all my questions, always dancing around the only issue I had with them.In the end, etsy resolve team did absolutely nothing but waste 6 weeks of my time. I will never look at this site again. And beware of merchants from outside the USA. Nina H