It is just a great host, i started using it and it has been great for me. Needless to say, you'll have no such worries with Gigapros web host. Whenever I have had any issues, I've received prompt responses by email. So much so, I've not yet needed to call them (on their Skype)! The admin panel is a breeze to use and their support is second to none. I look forward to many years working with them.