Terrible experience.
Never received the order or even an update. Contacted numerous times by phone. Finally received a response from Brad who provided a very sketchy response when I requested a refund.
Eventually I needed to go through my bank to file a claim to get my money back. Still waiting.
Will also be filing a report with the attorney generals office as this appears to be some sort of embezzlement scheme In which they take customers money, don't send out orders, and keep stalling the customers as long as possible. STAY AWAY!