Mike C.

AVOID THESE CON ARTISTS! Sold me a Northface hoodie where the the pocket pulled the material apart - spoke to another dealer near me and they agreed it needed to go to Northface. Spoke to Surfdome who asked for pictures - they then blamed me and said it wasn't covered under warrantee!? Point blank refused to sort anything or talk to Northface for me. I went to my local Northface franchise shop and they agreed there was an issue with the build, sent it off for me and it was sorted out by Northface with no issues asked due to their brilliant 2 year warrentee - buy elsewhere these guys have the customer service skills of an ant. 'Guillaume' was my rude, incompetent useless lazy oaf who simply couldn't be assed to do anything for me! DO NOT BUY HERE to save a couple of pounds, buy somewhere more reputable - the few pounds I saved has cost me 4 times this trying to get some customer service. Fuming is an understatement. If I could give 0 starts I would - I have reported them to Northface and they are so far shocked 'Surfdome' made this incorrect lazy decision on their behalf!