I signed up for Yahoo Finance Premium subscription last year. I was not happy with the results from their advice or research tools. I attempted to cancel in April. I tried to follow their instructions but the navigation I was told to do did not exist. I had over 60 emails back and forth. I was passed from Yahoo to Google to Verizon and back again. My credit card company reached out to them without a response. The credit card company supplied me with two phone numbers that Google*Yahoo supplied to them. I called both numbers. They were not related to Google*Yahoo in any way. After the third charge that they made since my cancellation attempt I was told that I could block the company from making any charges to my credit card. Hopefully they will get the message soon.