Support does not respond to emails at all! A week ago, they blocked the account, asked for proof of the address of residence, sent them 2 documents in two letters. No reaction! Wrote a few more letters during the week. No reaction! Leave appeals through the feedback form on the site and in the application. No reaction! The account is blocked, the money is frozen. Before that, I used it for 10 months and was satisfied. Wirex what happened to you?