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Ordererd eyeglasses on 11/25 - even called in and told it would be 5-7 days. Today is 12/8/17 and still nothing. Called in and told another two weeks... and when I expressed my issue with the misrepresentation they were like - "Be patient sir... you will get them when you get them". Rude customer service and the only thing they did quickly was charge my credit card for items that have not even been made or shipped. Sorry company and stay away from!
Miguel R.'s review of EZContacts earned a Very Helpful vote
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How it possible that this company has such a high rating? Possible fake reviews by the company?...
Positive: The order process was straightforward. Typical experience with onsite...
Dear Valued Customer:
Thank you for sharing your feedback. We truly apologize to hear about your order experience. Your prescription order is currently at the lab. A customer service agent will reach out to you to further address your concerns.
Sincerely,