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The employees who work for this company are no where near helpful. Unfortunately, I have learned:(the hard way):
That Woodland Direct sells products online & have zero respect in regards to Customer Service. Sad, but a fact... I mistakenly did not check their reviews prior to my dealings. Never again. I'm writing this to help prevent this from happening to someone else! Best of luck in finding a fireplace company that care about their customers
Miguel M.'s review of WoodlandDirect earned 8 Very Helpful votes
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Empty.
Woodland Direct sells absolutely China grade garbage. Check out my crooked chimney cap they sent...
Ordered on Dec 18 for my daughters Christmas present. Finally shipped 2/7. Still not received....
