Purchased an alleged online - electronic gift card to be emailed that was to be sent electronically. Only to find out it was sent by regular USPS. Upon receiving it was not even a gift card but a promo card to be used by a deadline and that had already expired. Called restaurant and they confirmed it was not a valid Gift Card and it was only a coupon given for those that purchased GC, they received a "promo card" to be used on the next visit.
What a complete loss of time and Cardpool was zero help.
To think I was actually going to use them for the upcoming holidays for the company's gift cards - not any more.
Be extremely careful of what you read verses what you get. They do offer a refund but it takes 4 weeks! I say they owe us all interest for the money they borrowed in this scheme.