Midori B.

Will never use Hulu again. Don't trust them! Shady business practices! Signed up for the big Black Friday $0.99/month for 12 months deal just over 2 months ago & decided to add the 7-day free Hulu Live trial only to be told when we decided against keeping the Hulu Live that we could no longer keep the deal we were on & had to pay full price. WHAT A SCAM! So you're actually punished for trying out an added upgrade if you don't keep it. The woman I spoke to said she understood my frustration but just basically kept saying over & over again that it was their policy as if reading from a script. Management is AWFUL. Asked to speak to a manager twice, both times put on hold only to be told they would not come to the phone. Wow. I will never be back and will make sure I let anyone and everyone know about the scam they're running. Couldn't afford their big deal they offered so now they've found a way to SCAM people out of it. Horrible business practice. Will be sticking with Netflix & Prime.