Mick D.

I listed my Italian property for 10+ years with Homeaway, before their acquisition by Experian. Since then, it's been a trainwreck. What used to be an easy for owners to connect with holidaymakers, it's now Homeaway that wants to be in the middle. I can no longer communicate directly with perspectives. What used to be a nice call to see if the property was suitable is now impossible.

What Homeaway doesn't understand is that for places that rent +$8,000 a week and up, so don't just click and pay. I know Experian wants to be AirBnB of holidays homes, but it's simply a different market.

The website for owners is terrible. And the constant bombardment of advertising is awful. They want me to check my "rating"... this isn't some competition for Likes on Facebook. Owners tend to want good quality, repeat guests who know what the place is like before arrival. It's impossible now to do this.

What really disgusts me is Homeaway now charges several hundred dollars to the guest... for what? They want to now take a commission after years of being a simple listings site.