Michelle S.

Had a groupon for four of the photo blankets. They ended up to be more like lap blankets than real blankets, but they were soft and the color and picture turned out fantastic.

My main issue was that the groupon and website made it look like these would be shipped from the USA and that production and delivery would only take about 2 weeks total. I placed the order on Nov. 26 to have them delivered by Christmas.

As Christmas approached, I called to check on a tracking number (promised on their website) I then found out my order was coming from the German plant (no word of that anywhere on their website) and they don't have tracking on those packages.

The packages never arrived. In early January, I called again to complain. Or I tried, but it was very hard to get through to their customer service department. I eventually left a not very nice email, to which they responded apologizing and saying they would ship the items out again (from Germany again).

I finally received my order yesterday. If I had payed full price, I would have been disappointed due to the size, but they were worth what I paid in the Groupon.