I have tried to cancel my membership several times. I even disputed the charges with Amex but Sittercity can't find my account but they can keep charging me. HORRIBLE! DISGUSTING COMPANY! A TOTAL RIP OFF!
Hi Michelle, thank you for reaching out, and we are sorry to hear of any trouble you've had cancelling your account. Please send an email to support@sittercity.com with the following information so we can assist you further:
- Any email address that would be associated with your account
- Any first and last name that would be on the account.
- The last 4 digits of the card on file.
- The billing zip code of the card.
- The amount and date of the most recent charge.
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Hi Michelle, thank you for reaching out, and we are sorry to hear of any trouble you've had cancelling your account. Please send an email to support@sittercity.com with the following information so we can assist you further:
- Any email address that would be associated with your account
- Any first and last name that would be on the account.
- The last 4 digits of the card on file.
- The billing zip code of the card.
- The amount and date of the most recent charge.