Michelle M.

I booked this flight two months in advance. These ladies are stuck there because of this terrible company. Two more days before they can go home ( been there for two weeks) Would not pay for their room and this was their mistake! The flight got cancelled by the airline, they sent good old Robin an email and he forgot to mention this to his customers, these ladies, grandmothers. They do not care about these ladies who have medicine to take, and want to go home. I had to call the airline to get them home. I think this is extremely unprofessional and careless, especially in the pandemic were in its already a struggle everyday.