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MICHELLE M.

Contributor Level

Total Points
82

1 Review by MICHELLE

  • Restaurant.com

7/8/16

Website:
You type in a promo code, says it is applied, makes you choose an offer, makes you sign in, then the promo code DISAPPEARS! You re-search for the offer you chose before, and then there's NO place to re-enter the promo code!

You try and forget the promo code and use previous credit you bought, and the website doesn't even let you use it! It's like one big continuous loop making you accidentally buy more gift card credit.

It makes it seem like you can merge different gift card credit to buy one big offer, but the website won't let you.

App:
Tried it on the app too, and when it says it added your credit there's a dotted circle that keeps spinning and spinning then doesn't go anywhere. Wasted way too much time on this website and have probably $50 tied up in it.

Customer Service:
There is a phone number that says to order by phone, maybe because the website and app sucks so much ya think? When I called twice the phone line was busy. Seems like the only time the phone line ISN'T busy is after hours when they are already closed & the automated machine picks up telling you when their business hours are.

Overall:
Restaurant choices suck. They used to have better ones, but I think over the years the website has gone downhill and is just too hard to order anything once you do find something you might like.

MICHELLE Has Earned 2 Votes

Michelle M.'s review of Restaurant.com earned 2 Very Helpful votes

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