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Three CEOS within a three month time frame really makes sense now. The handling of online orders, returns, replacements, orders, and customer service (everything!) has been ridiculous. I have wasted over 5 hours of my life waiting to speak to someone about damaged frames. When I finally think it is resolved, Michaels decides to cancel the replacements with no explanation. This is ridiculous! Incredibly frustrated and will never do business with Michaels again.
Michelle M.'s review of Michaels Stores earned 11 Very Helpful votes
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Recently ordered from their site 8 tubes of a very hard to find pigment as it is no longer made....
Absolutely horrible customer service in person at the Pembroke Ontario location. Don't waste your...
