Michelle L.

I called 4 times trying to exchange never worn, still tagged items for larger sizes. They laughed at me and told me that it's over their window of return. I explained they were for Christmas presents for my daughter, so she didn't get them until the end of December. I asked to speak with the supervisor twice. She never called me back the 1st time and the second time she called me back at the wrong phone number than what I had asked. I've never been pushed to my limit so far on a $800 order. They didn't offer me any solutions other than 20% off a new order. What a complete joke! I will NEVER be ordering from them ever again!