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I ordered a dress for my daughter for a family members wedding. After two weeks, the dress was still no show. I attempted to contact several times, but only received automated messages. I had to order a last minute replacement somewhere else. When I still did not have the dress in four weeks time! I again kept trying to contact to recieve a refund for a dress I never laid eyes on. Their response was, "We can give you a coupon." I am very upset and had a horrible experience with this company. Money down the drain!
Michelle K.'s review of JJ's House earned 30 Very Helpful votes
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Items were returned! Why are u emailing me saying otherwise? SCAM!
I ordered 3 dresses on the 'try before you buy' promotion and they sent me the wrong size. I...
Dear customer.
We are sorry to bring you the unhappy shopping experience. Please rest assure that we will continually improve our product and service. After checked the problem you mentioned. We have initiated the refund for you and sent you an confirmation email after issued the refund. Please remember to check your email box. If you there is any problem with your order. Please do not hesitate to contact us.
Thank you for your time and effort.