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Sent me a confirmation that my order was received, and said they would send me another email when the item was shipped as well as delivered. They didn't do either, and my package was delivered the next night at 9:43 PM. In the pitch black when I was sleeping. No doorbell ring, no email focler me know it was on the way.
Whether the package was taken off of my step (because I had no knowledge it was there) or whether it was never delivered, the company refused to pay me back and gave me automatic responses to my emails.
WASTE OF MONEY.
Michelle H.'s review of VMInnovations earned 4 Very Helpful votes
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They purposely sold me broken equipment. When I called them to get a refund they told me I had to...
I received the wrong product and what I did get was half of what I ordered. I ordered the bonsai...
Michelle, I am very sorry that you never received your package. Upon further investigation, we were able to confirm that this package was not delivered correctly. I apologize that we never notified you of this sooner. Please give us a call at (866)-639-9320 if you would like us to either reship or refund your order.