Michelle G.

Don't be fooled by 'UK' on their website, they are from China. Found out minutes after purchasing a Nintendo Switch. Tried to cancel the order immediately... impossible! The only way you can do it is by 'submitting a ticket' clicked on it plenty of times on my iPad, iPhone and laptop, no chance, nothing happened. They state you can't cancel via email or phone (don't bother, it doesn't exist). Found a marketing email, sent a message to cancel. A few days later they got that message, too late, item dispatched. It has arrived, it's a Chinese Nintendo?! Now got to return it and pay £15 admin charge and shipping fee, they are taking the mick.