I have multiple unused groups I purchased that for one reason or another over the years expired and Groupon is USELESS to try to get a hold of to follow through with their guaranteed promise that whatever money you spent you will not lose out on. I have over spent $1000 on Groupon's that I will never recoup. They also removed them from my account if I search on my laptop but I can still see them on my iPad and phone apps. They need shut down.