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Michelle B.

Contributor Level

Total Points
81

1 Review by Michelle

  • Buckle

2/27/22
Verified purchase

I bought a pair of shoes and wore them 1 time for a few hours to see how they felt and found that the duct itself was horribly designed. The shoes stretched out to the point that they were slipping on and off my foot, I brought them back to the store and Eboni employee# ******* refused to return them. I then contacted customer service which was a waste of my time as well they didn't help at all. This has always been my go to store to shop well seeing and reading all other reviews I can assure you, you will no longer get my service. Clothes and shoes have to be able to be returned because just because you try it on does not in a circumstance mean that it will be comfortable or a great fit for anyone. Your companies return policy is an absolute
Joke and explains tremendously why you have a 2 star rating. I would not recommend buying anything from this store because if it doesn't work out well consider yourself screwed.

Tip for consumers:
If you buy something and it is not comfortable or doesn’t fit right if it has been worn they WILL NOT RETURN so best bet shop elsewhere!!!

Products used:
Shoes

Service
Value
Shipping
Returns
Quality

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