michele t.

I give this company "0" stars! My experience with them has been horrible. I ordered two dresses at the same time. I sent in my custom measurements. I received both dresses at the same time and one fit and the other is HUGE. The company refuses to except responsibility by telling me I got what I ordered!?! The communication with them is only via email with some responses being sent in broken English. There is no phone number and no way at all to get a professional response or a manager! It is like a phantom company. I do not understand how they can operate a business without being held accountable? I am even willing to take a credit and buy something else (they do sell other things besides dresses). Also, the dress that does fit, but needs some alterations, has beads on it that keep falling off so I have to pay extra $$ to have them reinforced. If something seems too good to be true -- there is usually something wrong! I learned the hard way and I plan to investigate this company fully. They operate out of China.
~MT, New Jersey~