Michele S.

They are taking my prepaid payments out 4 to 5 days early. When I purchased my phone it was a deal to sign up for auto pay and I could change it anytime I wanted, lies! I called twice, the first time the guy told me he done that a dropped me done to the $40 plan like I requested. The following month I found out he didn't I asked to speak to a supervisor, she refused to do these request saying I need to call back closer to my bill date. Today I went online made the changes and they cut my phone off when I have two days left on my account.