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I did my order online 12/2/23 a b-day gift for hubby, on 12/10 rcvd email my order has been shipped, with a tracking # that shows NO MOVEMENT at all w/ an eta of 12/11. I sent 4 emails and got zero response. I'm so disappointed looks like I got scammed, they got my money, and no gift for my husband. There is NO CUSTOMER service I'm unable to speak with Noone. Scam Artists!
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One of their users just grabbed one of our photos, put it on products and now trying to sell it...
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Hello Michele,
Thank you for contacting us and we apologize for the issue with your order.
One of our Customer Service agents replied to your email you on December 12th and provided you with the tracking number. Unfortunately, because of the holiday season and some other factors out of our control, there can be delays in the shipping and delivering of packages.
We just checked your tracking number and your order was delivered today. If you didn't receive it, please reach out to your local post office or email us at hello@gearlaunch.com.
Happy holidays,
GearLaunch