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Ordered something for a Christmas gift, received the totally wrong item. Contacted their live chat service to get a replacement and requested speed delivery because I needed to get my item in time for Xmas and was told that I'd need to pay more for express shipping.
Appalls is an understatement. I wasn't the one who made the error so why must I pay for the increase in shipping costs?
Will never shop here again, terrible after care service.
* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Micha M.'s review of Redbubble earned 3 Very Helpful votes
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No real support for artists as account was closed without a detailed explanation. My designs are...
Hi Micha,
Thank you for getting in touch with us.
We're very sorry to hear about the trouble this caused. It looks like someone from our team was able to set you up with a full refund to help make things right here.
Please let us know if you have additional questions or concerns.