Michael Z.

BUYER BEWARE... As a business owner, I expect when ordering anything online to receive products that are brand new, in original packaging and not opened, returned to the company and then without checking the condition of the item, resold to unsuspecting consumers. I ordered 6 items. 2 were such poor quality, the items would have broken upon use. The other 4 were packaged with several layers of packing tape indicating that the items have been reshaped. Upon opening the boxes, there parts from opened packing for the items, either on the bottom of the box or the original purchaser chose not to keep the item and hastily and very poorly repackaged the original items with parts attached to the packing materials and/or packing tape. Contacting customer service was a definite waste of time as they seem to not accept the fact that I paid for brand new items and that I received used and res hipped items. I asked why their receiving/shipping dept wouldnt check the condition of returned items, restock back into inventory and then resell to unsuspecting consumers. Their only response was that they would offer a 20% discount. For what? Purchasing new product and being sent used products. I asked that they issue paid return shipping and was told that this was my responsibility. For what? I paid for new items and expected new items. If my employees treated a consumer the way that Christmas Central customer service, they would be immediately fired and escorted out the door. Ive contact my financial institution and explained the situation and am disputing having to pay for my order. I also told customer service that I will be shipping the items COLLECT and they have no authorizationation to bill my credit card for the shipping. Please avoid all of the problems I have experienced and read all reviews about this company. In this new age of retail, its companies like Christmas Central that will find themselves bankrupt and out of business because of the poor customer service and believing that consumers are stupid consumers. BUYER BEWARE