You can get fined by support for any reason and you really can't do anything. I've done over 150 projects for them. I've had 2 customers that have given me a rare bad feedback. One of the people I tried working with was a little out there. I asked for specified feedback on revisions and she wrote "This doesn't look right"... so I asked again, what doesn't look right, the reply "It just doesn't look right"
It is good for part time but the support team is terrible. You can contact them about needing help and they are like robots and don't give proper answers.
The work is ok. Between $15 - $35 on average but normally for $35 you are giving an entire package Resume/Cover letter/Thank You and Follow-up. All for $35...
I normally just go on Upwork.com and freelance and make between 100-350 per project. I would suggest that. I'm a 5-star resume writer on Upwork, so that's how I know this company isn't the best to work.